We aim to respond to every enquiry within one business day. Below are the channels you can use and what to expect.
Best for detailed questions
info@buildmyownfinancialplan.comResponse SLA: within 24 hours on weekdays.
Quick answers during office hours
+27(56)8473161SLA: calls returned within 4 hours if we miss you.
Visit us by appointment
4277 Busisiwe Coves Apt. 205
SLA: we confirm same-day for next-business-day visits.
Have a quick question? Check our frequently asked questions — most answers are ready in under a minute.
Your feedback shapes our workshops and tools. Share your biggest financial question or the topic you’d like us to cover next.
Describe your situation or goal — budgeting, saving, investing, or debt.
Tell us what’s been unclear or frustrating about your current plan.
We’ll use your input to build better resources for South Africans like you.
We’re here to help with your financial planning questions.
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: closed